E: reception@muditainstitute.com

P: (02) 6684 6090

E: reception@muditainstitute.com

P: (02) 6684 6090

General Questions                                  


Why Us?



What can you do for me?


We can help you to live well, to love well and to be well.  Kind of corny... but this is what we all want, right? We want to feel well and look good.... to be strong, vibrant, pain-free and have enough energy to do the stuff we want to do. We want to feel more calm, stable and peaceful inside... to be better at loving ourselves, loving our partners, loving our children, friends and family. We want to live meaningful, productive lives... to do something for a living that we enjoy... make enough money to look after ourselves and our families... give back to our community and environment in a way that makes us feel proud... and experience a deeper connection with life, love and beauty. We want to be happy!  We can help you with all of these things....  



What are your strengths?

We think our four biggest strengths at Mudita are:


1) We understand where you are coming from - how you feel, how you’d like things to change.  All of us have suffered from some pretty intense illnesses or issues and we all benefit enormously, everyday, from the things we teach.


2) We take our work very seriously, but we don’t take ourselves too seriously so you can expect to have a little fun with us. We’re not flakey but we’re not cold-faced professionals either.  Our practice is to cultivate the qualities of Warmth, Patience and Precision in all that we do so this is hopefully what you’ll feel when you’re with us.


3) We are good at explaining complex eastern concepts in a way that makes sense to everyone, even if you are completely new to Ayurvedic Medicine and Mindfulness.


4) We genuinely work as a team and together, can take care of everything relating to your health and happiness. Because we are all working from the same framework of understanding (Ayurvedic Medicine and Mindfulness), you won’t be getting any mixed messages and each person’s work supports the work of the rest of the team.



What does ‘Mudita’ mean and how do you say it?


Mudita means ‘a joyful appreciation of life’.  It is one of the 4 abodes in Buddhism. You pronounce it Moo-dee-ta.



How do you say ‘Ayurveda’?


A good way to remember it is by saying ‘are you betta’? Now change it to ‘are you vedda’.  To say Ayurvedic, change it to ‘are you vay-dic’.  Close enough!




Non-local, Interstate and Overseas Clients


If I live interstate or overseas and am visiting the Byron Shire for a short time, can you still help me?


Yes! We can arrange a Cleanse or Health Program for you for the time you’re in the Byron Shire, or you can just book in for single appointments. For example, we had a client from Victoria staying in Byron for a week. She booked in to see Kester, Justine and to have two Ayurvedic treatments during her stay. If you are visiting from interstate or overseas, you can see Kester or Justine for an Initial Consultation face-to-face. Your Follow-up appointments can then be by Skype or phone or we can recommend practitioners in your area for Follow-ups and further Treatments.


Can you help me find accommodation in the Byron Shire?


We recommend you visit AirBnb when booking accommodation in Mullumbimby, Brunswick Heads or Byron Bay. If you're staying on a weekend (anytime from Fri-Tues) you may wish to stay at the Clinic. CLICK HERE to book in via AirBnb.



What other things can you recommend doing in Mullumbimby?


If you’re coming to Mullumbimby to see us you might want to stay for a few extra hours and make a day of it! Here are some local businesses we highly recommend visiting:


Yoga Classes:

Yoga Pad, Dalley St


Wholefood Stores:

The Source, Stuart St

Santos, Cnr Stuart St & Burringbar St

Eden’s Landing Fruit & Vege, Stuart St


Restaurants:

Poinciana Cafe, Station St

Rock’n’Roll Cafe, Burringbar St

Izakaya Yu Japanese Restaurant, Stuart St (next door!)


Shopping:

BodyPeace, Cnr Stuart St & Burringbar St

Mullum Instyle Living, Burringbar St

Urban Archaeology

Mullumbimby Bookstore


Other:

Mullum Mac Store, Stuart St

Mullum Gallery, Burringbar St

Kiva Spa, McGoughans Lane

Mullumbimby Herbals, Stuart St




Payments, Cancellations and No Shows


What payments do you accept?


We offer EFTPOS facilities at the clinic and accept all cards (except AMEX) in person and over the phone (there is a $1 transaction fee).  We also accept cash. We are no longer keeping accounts for people unless they are interstate clients.



Can I claim with my Private Health Fund?


All consultations with Kester are claimable with private health. We will invoice you, you show this invoice to your health fund and they will reimburse the allocated amount. Unfortunately, none of the other consultations or treatments are claimable at this stage.



Will I receive a reminder about my appointment?


Yes. You will receive an email reminder at least 24 hours before your appointment. If you need sms reminders instead, please let us know.



How much notice do I need to give when cancelling?


If you need to cancel your appointment, we ask that you give us at least 24 hours notice otherwise we will charge you for 50% of the fee of your consultation (so when you receive your email reminder and realise you have to cancel, just let us know straight away). No shows will also be charged 50% of the fee of a consultation. We hope you understand that it is difficult to fill appointments at the last minute and that an appointment lost is time that could be spent helping another person. All we ask is that you value our time and energy, just as you value your own.



If I’m really sick, should I cancel my appointment?


If you are suffering from an acute or contagious illness we request that you cancel your appointment and return when you are no longer contagious.  In this case, we won’t charge you the cancellation fee.





> BACK TO FAQS


I first came to Mudita Clinic in March 2012 suffering from chronic neck pain. I have seen Suzanne for a Kati Basti treatment, Kester for Ayurvedic Consultations and Justine for Counselling. Wow! What an amazing team. At every step of my treatment I have been nurtured and cared for while at the same time I have been given tools to care for myself. My neck pain has improved dramatically and my energy levels and mood have also lifted. Thanks Mudita Clinic I feel blessed to have found you.” – Steve

>MORE CASE STUDIES


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